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Showing posts with the label delivery problem

Consumer Talk : The Fight against Xend Business Solutions Inc.

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Three weeks ago, I happily announced the winners of my month-long 5th Anniversary Giveaway contest . As soon as I sent out the emails to the winners, I immediately got their replies back together with them sending me their mailing addresses and contact details. That same evening, Paul and I turned our dining room into a mini packaging factory. We carefully labeled each envelope, wrote down mini notes for each winner and attached the correct waybill papers to all prizes that will be sent via courier. We're both OC so we had to double triple check every thing before sending it out. There was definitely no room for error. I've been using Xend Business Solutions as my courier for almost a year already. Sending out all sorts of items from gift certificates to Starbucks planners and a lot more. So far, I've never had any problem with them save for one hiccup that involves them overcharging us for a couple of cans of peanuts. This was immediately resolved as the delivery man q